Frequently Asked Questions

Don't panic, Abarings is a brand that has been committed to transparency and a traditional sector from the start.

We use precious metals, which means that they are alive, namely bronze (lead-free) and silver . Be aware that even gold can oxidize, unlike steel or aluminum, which are not precious metals but utilitarian ones .

Each acquisition made is therefore sustainable in every sense of the word.

A little maintenance and your Abarings will regain their shine.

Do not hesitate to refer to our general conditions of sale which are very detailed.

Some tips for maintaining your Abarings:

1- You can use the eraser provided to erase and restore shine to your jewelry.

2- You can moisten a soft toothbrush & apply toothpaste then gently brush your jewelry. Leave for 15 minutes then rinse with clear water.

3- Pro method: You can use the Miror or Buhler brand to clean your jewelry.

Don't hesitate to finish cleaning with your complimentary microfiber cloth.

The advantage of the website is that it is super comprehensive and allows you to place an order with delivery by registered post or registered mail with DHL .

Are you in a hurry? Come in private so that we can consider finding a faster solution together.

Abarings is based in Dakar, Senegal and we know only too well the problem of postal addresses.

You don't have a postal address? Come in private so that we can consider finding a suitable solution.

We want to keep Abarings accessible, even if we have to be flexible.

We are not postal agents but creators, however we will try to provide you with an answer based on our own experience since the creation of the brand.

This varies from country to country, depending on the efficiency of the partners who handle the shipments. Once your order has been deposited with the sender:

Europe:

Registered postal delivery: 2 to 3 weeks

DHL: 3 to 4 days

North America:

Registered postal delivery: 3 to 5 weeks

DHL: 1 week

Africa:

Registered postal delivery: 1 to 2 weeks

DHL: 1 week

In all cases, a tracking number will be given to you on the day of deposit; we invite you to refer to this with the agent responsible for reception in your country.

We use this search engine just in case but does not replace a request to your postal agency or to DHL:

https://parcelsapp.com/en/tracking/

Please refer to our delivery and returns policy.

For an order placed in Dakar: Cash, Orange Money, Wave, ... : )

For an external order: We have implemented a payment terminal on the website with which you have the possibility to place your order by card.

You don't have a card and are based outside Senegal? We accept Western Union and Ria but you have to come privately for that : )

We do not accept Paypal and do not intend to use it.

If you want to make a personalized order like writing a word to include in the package: Go privately on our whatsapp channel or by email : )

Do you have a jewelry design and would like to see it come to life? We can look into it with you. Once the quote has been formulated, a deposit of 50% of the amount of your order will be requested.

We do not reproduce branded or designer jewelry.

The answer is no, and for a very simple reason: we pay our partners on time and do not have the possibility of being flexible on this point.

Yes, all rings are adjustable.

We use malleable metals, namely bronze (lead-free) and grade 925 silver.

Yes, we have several official partners who sell our creations.

About Dakar:

Sister Of Africa

Arka Concept Store

About Abidjan:

Sister Of Africa

On Cayenne:

Dida Store d'ici et d'ailleurs

Abarings is a truly inclusive company. We have few partners because we want to work together to promote African crafts.

Go private so we can discuss it calmly : )